1. Items of Personal Information Collected
Required items: Name, Contact Information (Mobile Phone or Email), Inquiry Details

2. Purpose of Collection and Use of Personal Information
Receiving and processing online consultation requests
Providing responses to inquiries and customer support
Service improvement and statistical analysis

3. Retention and Use Period of Personal Information
The information will be retained for 1 year after the consultation is completed and then destroyed without delay.
However, if retention is required by relevant laws and regulations, it will be kept for the specified period.

4. Provision of Personal Information to Third Parties
In principle, the company does not provide users’ personal information to external parties.
However, it may be provided if the user has given consent or if required by law.

5. Right to Refuse Consent and Disadvantages
Users have the right to refuse consent to the collection and use of personal information.
However, if consent to required items is refused, the use of consultation services may be restricted.